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  1. Enroll for Multi Factor Authentication.  https://mymfa.uwo.ca/login

  2. Download and install the DUO Client on your personal device*. https://mfa.uwo.ca/steps_to_setup_mfa.html

  3. Install Ivanti Secure Access Client (formerly Pulse Secure) on your notebook / Desktop. https://remote.uwo.ca/downloads/index.html

  4. Configure Pulse secure Ivanti Secure Access Client (formerly Pulse Secure) to work with MFA. https://remote.uwo.ca/using_roams_with_mfa.html

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Step 3: You must download and install Ivanti Secure Access Client (formerly Pulse Secure). Follow this link to get the installer. Pick the applicable installer for your device. https://remote.uwo.ca/downloads/index.html

Once installed you must open Ivanti Secure Access Client (formerly Pulse Secure. Pulse secure ). Ivanti Secure Access Client should be running in your system tray or will be openable from the Windows search bar.

Step 4: Once Ivanti Secure Access Client (formerly Pulse Secure) is open Click the + to add a new connection.

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Configure the Ivanti Secure Access Client (formerly Pulse Secure) connection

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  • Push – Will send a push notification to Duo Mobile for authentication

  • Phone – Will have UWO call your phone number that has been saved to MyMFA.uwo.ca

  • SMS – Will send a text message with passcodes to your enrolled mobile phone

  • Alternatively, you can enter the passcode that the Duo Mobile app randomly generates

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Ivanti Secure Access Client (formerly Pulse Secure) will show a green check mark when you are properly connected.

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